Privacy Policy
Travel Gently (run by Carmel Woods, ABN 85 366 402 184) will handle your personal information in accordance with the Privacy Act 1988. This privacy policy outlines how Travel Gently will handle personal information.
Collection of personal information
Travel Gently will collect personal information to be able to provide you with the services offered. This includes your name, contact details, birth date, general information you disclose in the course of the services provided and your location.
We will also collect sensitive information, namely your health information, in order to provide you with the services offered. We will only collect sensitive information with consent.
We may also collect personal information from other people, such as your family, support persons or other people in your clinical care team where you provide consent. This may assist in better supporting the services offered to you or your family or support persons.
We may also collect personal information about other people from you. In these circumstances, we may ask you to seek consent from other people prior to collecting third persons’ personal information.
Handling of personal information
Your personal information will be used or disclosed for the primary purpose of providing you with holistic support for end of life care and after-death care. This includes any administration, management, support or respite care which assists in the holistic services offered.
Your personal information may be disclosed to persons involved in your end of life care, namely:
-
Your family
-
Any support persons
-
Your clinical care team (medical practitioners, nurses, therapeutic practitioners)
-
Your legal representative
-
Government bodies, such as births, deaths and marriages registries, or police
Travel Gently will seek confirmation prior to any disclosures.
Travel Gently will store any information collected securely. Steps will be taken to ensure that your information is kept secure, namely through strong password protection and non-disclosure of administrator accounts.
Your privacy options
You have a right to request access to, and correction of, personal information we hold. If you wish to request access to, or correction of, personal information, please contact Travel Gently using the contact details provided on our website.
If you have any complaints about how we handle your personal information, please contact Travel Gently using the contact details provided on our website. If you are not satisfied with our handling of your complaint, you can contact the Office of the Australian Information Commissioner (OAIC) through their website, www.oaic.gov.au.